Privacy Policy

This policy explains how Yueo (hereinafter referred to as "the Platform") collects, processes, uses, and protects your personal data. This policy applies to data you provide through the website, management dashboard, and related notification services.

We may collect the following information: account identification data (email, password hash, role), contact information (phone number, contact email), booking data (shop, service, time slot, status, notes), notification preferences, login/activity logs, and device and network information (IP address, browser type, timestamps).

Data is collected for account verification and security management, booking process handling, notification delivery, customer support, audit tracking, risk management, regulatory compliance, and service optimization.

Data is retained for as long as necessary to fulfill the purposes stated above, or as required by applicable laws and regulations. Data may be processed in your region and in the regions where our cloud services operate. Data recipients include the Platform, contracted cloud service providers, notification service providers, and authorities with legal jurisdiction.

To provide our services, we may use third-party infrastructure and integration services (such as cloud hosting, databases, Email, LINE, and Google). These service providers only access data within the scope necessary to provide their services and are bound by their respective security and privacy policies.

The Platform may use cookies or browser local storage to maintain login sessions, feature preferences, and security verification processes. You may clear or disable certain features in your browser settings, but this may affect your user experience.

We implement reasonable and necessary technical and administrative measures, including access controls, transmission encryption, password hashing, audit logs, and anomaly monitoring, to reduce the risk of unauthorized access, leakage, tampering, or destruction.

In accordance with applicable laws, you may exercise rights regarding your personal data, including the right to access, review, supplement, correct, request cessation of collection/processing/use, and delete your data. You may contact us at support@yueo.io; we will process your request within a reasonable period.

If you are under the legal age, a legal guardian should read and agree to this policy before you use this service. If we discover that data collection involves circumstances that do not comply with regulations, we will take necessary measures to address the situation.

This policy may be updated due to changes in laws, technology, or service content. Updated versions will be posted on this page and take effect upon publication. If changes are of significant impact, we will provide additional notice in appropriate locations.

If you have questions about this privacy policy or the handling of your personal data, please contact us at: support@yueo.io.